If my mind changes, Can I still cancel an order before I receive the item ?
At Dubaria, the most important thing for us is that you feel comfortable buying the items you really want. If you want to cancel an order, the rule is that the sooner you inform us the better !
Cancellations depends upon whether your order has been shipped or not. Usually, this happens within 24 to 48 business working hours so try to cancel your order at an early stage. To cancel your order, write to us at ecommerce@dubaria.com or give us a call at our customer service contact number +91 98203 26571 and we will take care of everything !
If your order has been shipped, we would not be able to cancel it. At that point, your next best option is to make use of our hassle free return policy and send the item back. In this case, buyer may have to pay for the shipping charges.
Related Articles
The item I want is out of stock. What should I do ?
Although we try to have a stock level that will keep up with the expected demand, certain products that are highly popular can sometimes run out of stock. Unfortunately we will not be able to provide timelines for when a specific item will be ...
When can I expect Delivery of an Order ?
Order once placed, takes up to 48 hours to dispatch. Once dispatched, our standard shipping delivery duration is 3 to 5 business working days. We use standard courier companies such as FedEx, BlueDart, Delhivery, EcomExpress and few others for fast ...
Can I place order on phone or email ?
Sorry, we do not support this feature of placing orders via phone or via email on Dubaria.Shop. We have created a beautiful online store where orders can be easily placed without any hassle.
I need to place order on behalf of my company, do you support GST Invoice ?
Yes. While placing the order you need to add the GST Number as per your GST Certificate to the address field at the time of checkout. By this, an auto invoice is generated with all the details you mention on the customer details page. A copy of your ...
I can't find my printer model or cartridge model listed on Dubaria.Shop ? What can I do to place order ?
If a search for your printer or cartridge model shows up as 'Sorry, we couldn't find any products here' message then do not worry. Just submit a ticket here and let us know your printer or cartridge model number and we will get the printer or ...