Before Placing An Order
Does using compatible or re-manufactured cartridges void my printer warranty ?
Printer manufacturers make money from the high cost of original cartridges and, like any company, wish to protect their profits. They are not however legally allowed to void your warranty simply for using compatible cartridges. They must prove that ...
The cartridges I use require a chip in order to work, do your cartridges come with this chip attached ?
If your genuine cartridges require a chip then any compatible or re-manufactured cartridge we supply for your printer will come with a chip attached. They will work direct from the box just as your genuine cartridges do. None of the cartridge we ...
What kind of products do you have at Dubaria.shop ?
Dubaria aims to offer everything that you might need for your office use. We currently offer a broad range of products which is increasing day by day. Products currently in range are Toner Cartridges, Ink Cartridges, Refill Inks, Paper Cutter & ...
How can I search for a product on Dubaria.Shop ?
Just enter the model number of the product you wish to buy. Relevant searched will show within fraction of seconds.
Does Dubaria.Shop guarantee authenticity of its products ?
We only sell 100% authentic products at Dubaria. We have our own brand 'Dubaria'. Most of the products sold are under our own brand name. All of our products of other brands are sourced from authorized distributors and are premier quality.
The item I want is out of stock. What should I do ?
Although we try to have a stock level that will keep up with the expected demand, certain products that are highly popular can sometimes run out of stock. Unfortunately we will not be able to provide timelines for when a specific item will be ...
What if I don’t like my ordered product ? What if it doesn’t fit ?
Most products at Dubaria.shop are covered under a complimentary 1 Month free replacement or refund Warranty policy. As long as the products are still in saleable condition and in original packaging, and it is within 7 days of delivery, you can ...
Does Dubaria.shop offer a guarantee or warranty policy ?
Most products at Dubaria.shop are covered under a complimentary 1 Month free replacement or refund Warranty policy. We cover your orders under below listed circumstances. 1. Product leaked before delivery 2. Partial order delivered 3. Compatibility ...
If my mind changes, Can I still cancel an order before I receive the item ?
At Dubaria, the most important thing for us is that you feel comfortable buying the items you really want. If you want to cancel an order, the rule is that the sooner you inform us the better ! Cancellations depends upon whether your order has been ...
I need to place order on behalf of my company, do you support GST Invoice ?
Yes. While placing the order you need to add the GST Number as per your GST Certificate to the address field at the time of checkout. By this, an auto invoice is generated with all the details you mention on the customer details page. A copy of your ...
Can I pay Cash On Delivery (COD) ?
Sorry, currently we do not accept orders to be placed using Cash On Delivery (COD) option on Dubaria.shop. In order to place an order customer will need to pay upfront.
Can I place order on phone or email ?
Sorry, we do not support this feature of placing orders via phone or via email on Dubaria.Shop. We have created a beautiful online store where orders can be easily placed without any hassle.
Which all courier companies does Dubaria.shop use for shipping orders ?
We use standard courier companies such as FedEx, Delhivery, Indiapost, Bluedart, First Flight, DotZot, The Professional Couriers, Gati, Aramex, ExpressBees, Ecom Express to name a few.
When can I expect Delivery of an Order ?
Order once placed, takes up to 48 hours to dispatch. Once dispatched, our standard shipping delivery duration is 3 to 5 business working days. We use standard courier companies such as FedEx, BlueDart, Delhivery, EcomExpress and few others for fast ...
Why should I use prepaid methods of payment ?
When a buyers uses a prepaid method of payment such as Credit, Debit card & Net Banking, you will not have to pay COD or Cash on Delivery. Another benefit is that prepaid orders do not require phone verification so there is a good chance that your ...
Are there any additional or hidden charges to purchases on Dubaria.Shop ?
There are NO hidden charges when you make a purchase with Dubaria. The prices listed at checkout are final prices and all inclusive. The price you see on the checkout page is exactly what you pay. Others charges such as states taxes and Octroi may be ...
How to pay for a purchase on Dubaria.Shop ?
Buyers can pay using CCAvenue Payment Gateway. CCAvenue provides wide range of online payment options such as Credit Cards, Debit Cards, Net Banking, Cash Cards, Mobile Payments & Wallets such as Paytm, Freecharge, MobiKwik, JioMoney & Buddy.
How secure are my card details and personal information when using Dubaria.Shop ?
Our secure servers encrypts all your personal information including credit or debit card number, name, phone number, address & email address. This encryption process takes the characters you enter and converts them into bits of code that are then ...
Is it safe to pay on Dubaria.shop ?
Dubaria.shop is a 100% safe and secure website to pay online. We use firewalls on our servers to secure your payments. When we collect payment card details electronically, we use encryption by using Secure Socket Layer (SSL) coding. We maintain ...
I can't find my printer model or cartridge model listed on Dubaria.Shop ? What can I do to place order ?
If a search for your printer or cartridge model shows up as 'Sorry, we couldn't find any products here' message then do not worry. Just submit a ticket here and let us know your printer or cartridge model number and we will get the printer or ...